FAQ

Can I talk to a real person about my order before I place it?

Absolutely! You can reach us 818-216-3087.
What is your standard production time?

Once a job is in work, the standard production time is 5-7 business days. Expedited services are available.
What brands do you carry?

We carry over 50 of the top brands and apparel products. This includes Adidas, Nike, Under Armour, Champion, Gildan, Hanes, Puma, and Next Level Apparel, among many, many, more! Our top selling brands are listed below:
Where are your items produced?

We own our own factory and distribution center in Southern California. We ship nationwide.
What is your return policy?

100% Satisfaction Guarantee. Custom printed apparel is fun, but with any custom process, the end result may not be what you envisioned. Rest assured, no matter who is in the wrong, we will strive to find a solution to make it right for you. We take pride in making high-quality products and doing so on time, exactly when you expect them. If the custom product you receive differs in a significant way from what you envisioned, we want to make sure you’re taken care of. Notify us of any issues within 15 days of receiving your order and we will work with you to make it right or refund your order in full.
What format should I submit my artwork in?

We can handle any file type, but we prefer Adobe Illustrator files. If submitting a raster file (.psd, .jpg, .gif), we prefer high resolution. The higher the DPI (dots per inch) the better.
How can I go about getting a price quote?

To get a quote, you can view our catalog and select an item to get pricing or give us a call at 818-216-3087.
I work for a university or school, can I pay with a PO?

Yes! Please contact us for more details and to set up an account.
How much does it cost to make a custom t-shirt?

The cost of a custom printed shirt depends primarily on 4 things: What kind of garment you are ordering How many garments you're ordering How many locations you want to print on How many colors are printed on each location
How can I pay for my order?

You can pay for your order online at the time your order is placed via credit card or PayPal. We also accept business or personal checks, but cannot begin the order process until the check is received. If paying by check, please contact us before placing your order. Alternative means of payment (Paypal, ACH, Wire Transfer) may be permitted on a case by case basis, but are not guaranteed.
How do I order custom apparel?

Ordering custom apparel first starts with selecting your preferred garment or product. The next step is then creating your custom design or requesting a quick quote. Once you create your design and your garment has been selected, you can decide where you want the design to live on your t-shirt, sweatshirt or other types of apparel.
When can I get my order?

Whenever you need them! Tell us your delivery date and we'll make sure they arrive on time.